Terms of service

1. Agreement to Terms

By accessing or using the websites and services of Alprosper Marketing, LLC ("Alprosper," "we," "our," or "us"), including alprosper.com and alprosper.ai, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our services. These Terms apply to all visitors, users, and clients.

2. Description of Services

Alprosper provides automation consulting, software and implementation services for businesses, including but not limited to:

• AI agents that answer, follow up with and book leads by phone, chat and text
• Operations, our job management software for estimates, scheduling, crews, invoices and payments
• Business process automation analysis and strategy
• Integration with existing business systems, including CRM platforms
• Membership benefits such as business consultations, ad and SEO support, training materials and partner programs
• Training and ongoing support

3. Free Demos and Consultations

Booking a free demo or consultation doesn't create any obligation to buy. When you book, you agree to be contacted about your booking by email and, if you agree, by text message, as described in our Privacy Policy. We may reschedule or cancel a demo, and you can do the same at any time.

4. Guarantees and Offers

Guarantees, prices and offers described on our websites, such as satisfaction, delivery or no-contract guarantees, summarize what we offer. Their exact terms, including how long they last and how to use them, are set out in your written service agreement, which controls if there's any difference.

5. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes, including laws on calls, texts and emails to your own customers
• Not interfere with or disrupt our services or servers
• Comply with all applicable laws and regulations
• Respect intellectual property rights

6. Intellectual Property

Unless otherwise agreed in writing:

• All content on our websites, including text, graphics, logos, and software, is owned by Alprosper and protected by intellectual property laws.
• Custom solutions developed for clients remain the property of the client upon full payment, unless otherwise specified in the service agreement.
• Alprosper retains the right to use general knowledge, techniques, and methodologies developed during client engagements.

7. Payment Terms

For paid services:

• Payment terms will be outlined in individual service agreements
• Invoices are due within the timeframe specified in the agreement
• Late payments may incur additional fees as specified in the service agreement
• We reserve the right to suspend services for overdue accounts

8. Third-Party Services

Our services work with third-party platforms, such as CRM, phone, messaging, payment and advertising providers. Your use of those platforms is governed by their own terms, and we're not responsible for their availability, changes or performance.

9. Confidentiality

We understand the sensitive nature of business information shared during our engagements. Both parties agree to maintain confidentiality of proprietary information disclosed during the course of our working relationship. Specific confidentiality terms will be outlined in individual service agreements or separate Non-Disclosure Agreements (NDAs).

10. Limitation of Liability

To the maximum extent permitted by law:

• Alprosper shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability shall not exceed the amount paid for the specific services giving rise to the claim.
• We are not responsible for any third-party services or integrations.
• Results from AI automation implementations may vary based on individual business circumstances.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to deliver high-quality automation solutions, we do not guarantee specific results, cost savings, or performance improvements, except as stated in your written service agreement. The effectiveness of automation implementations depends on various factors including existing systems, data quality, and organizational adoption.

12. Termination

Either party may terminate services:

• With written notice as specified in the service agreement
• Immediately if the other party breaches these Terms or the service agreement
• Upon completion of the agreed-upon services

Upon termination, you remain responsible for any outstanding payments, and provisions regarding confidentiality and intellectual property shall survive.

13. Indemnification

You agree to indemnify and hold harmless Alprosper, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration or in the state or federal courts located in Arizona.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website, and we'll update the date at the top. Your continued use of our services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact us at:

Alprosper Marketing, LLC
Email: [email protected]